In The News
Date: April 28, 2011

Tom Litton Presents MiniCo Webinar on Collections and Auctioning Techniques

PHOENIX, ARIZ. – Collections and auctions are critical elements in the operation of self-storage businesses. On May 11, 2011, renowned self-storage industry professional Tom Litton, President of Litton Property Management, Inc., will present a free webinar focusing on effective collection techniques, technologies and strategies as well as innovative auction techniques that can help double or triple your current recovery on past-due tenants. The webinar Effective Collections & Auctioning Techniques will address the following topics:

  • 20 Proven Collection Strategies that Motivate the Customer to Pay or Move Out
  • Innovative Ways of Contacting Customers without Spending Hours Making Collection Calls
  • 5 Simple Changes to Dramatically Improve Auction Recovery
  • Marketing and Advertising Auctions via the Internet
  • Auction Strategies: 3-Item Rule, Advance Preview & Bidding, Absentee Bidding, Lot Selling and More

Mr. Litton began his self-storage career when the industry was in its infancy and has managed over 150 self-storage facilities in 11 states. He currently manages and/or owns 21 commercial properties in Indiana and California. In addition, he fee manages and consults on a daily basis in the United States, Australia, New Zealand, France, England, Scotland and Canada. Mr. Litton has conducted over 150 seminars worldwide on various topics regarding self-storage operations, management, development and ownership. His latest books, Auditing Self-Storage: Preventing Employee Theft & Embezzlement and The Key to Success: How to Manage Self-Storage, are available at

Effective Collections & Auctioning Techniques will be sponsored by Litton Property Management, Inc., and moderated by MiniCo Publishing’s Poppy Behrens. The Mini‑Storage Messenger Self-Storage Webinar Series offers informative monthly webinars free of charge to self-storage professionals and other individuals. For more information or to register, visit Online registration is required for this free live event.

MiniCo Insurance Agency, LLC, publishes the Mini-Storage Messenger, the leading monthly trade magazine covering the global self-storage industry. Other publications include Self-Storage Now!Mobile Self-Storage MagazineRV & Boat Storage TodaySelf-Storage Canada, the Self-Storage Almanac, the Self-Storage Construction & Renovation Handbook, and the Self‑Storage Buyer’s Guide.

Since 1974, Phoenix-based MiniCo Insurance Agency, LLC, has been a self-storage leader providing superior specialty insurance programs, informative publications and valuable products and services created expressly for the self‑storage industry.

For More Information:
Litton Property Management, Inc. –