In The News
Date: May 26, 2010


PHOENIX, ARIZ. – Known throughout the self-storage industry as “the hat lady,” M. Anne Ballard, president and founder of Universal Management Company, will host a free webinar on June 23, 2010, focused on helping self-storage business owners improve income throughout the year. The webinar Finding Hidden Money in Your Store’s Operating Reports, sponsored by Universal Management Company, will provide techniques for using a store’s operating reports like a treasure map to unlock additional income. Topics will include the following:

  • Specific actions to improve store income in 2010
  • The benefits of balancing and making deposits daily
  • Writing successful rate-increase letters
  • Management techniques for achieving monthly income goals

A longtime top operator in the self-storage industry, Universal Management Company offers self-storage business owners the benefits of the company’s extensive industry experience as well as professional, unbiased management services. Ms. Ballard is a frequent speaker at self‑storage industry conventions and workshops, and she is a regular contributor to the Mini‑Storage Messenger, Self‑Storage Almanac, and other self-storage publications. Her latest book is The Hat Lady Speaks: Marketing Self-Storage.

Finding Hidden Money in Your Store’s Operating Reports will be hosted by MiniCo Publishing as part of the ongoing Mini-Storage Messenger Self-Storage Webinar Series, which offers informative monthly webinars free of charge to self-storage professionals and other individuals. Publisher Poppy Behrens will moderate the presentation. For more information or to register, visit Online registration is required for this free live event.

MiniCo’s insurance products include MiniPak Gold commercial property and liability coverage, MiniPak Silver general liability only coverage, TenantOne Direct customer storage insurance, and MiniCo pay-with-rent tenant insurance. Publications include Mini-Storage Messenger, Self‑Storage Now!, the Self-Storage Almanac, and the Self-Storage Development Handbook.

Since 1974, Phoenix-based MiniCo Insurance Agency, LLC, has been a self-storage leader providing superior specialty insurance programs, informative publications and valuable products and services created expressly for the self‑storage industry.

For More Information:
Universal Management Company –